RESET Cleaning Privacy Policy

Last updated: February 25, 2026

This Privacy Policy describes how RESET Cleaning® ("RESET Cleaning®", "we", "us", or "our") collects, uses, and discloses your personal information when you visit resetcleaning.com (the "Site"), request a quote, book cleaning services, purchase products, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as a customer, website visitor, or other individual whose information we collect.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information to provide, operate, and improve our cleaning services and website.

Personal Information We Collect

Information You Provide Directly

This includes:

• Full name
• Email address
• Phone number
• Service address
• Billing address
• Payment information (processed securely by third-party providers)
• Booking details
• Cleaning preferences
• Communications and customer support messages

This information is collected when you:

• Request a quote
• Book a cleaning
• Contact us
• Subscribe to emails or SMS
• Submit forms on our website

Information Collected Automatically

When you use our Site, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on site
• Referral sources

We collect this using:

• Cookies
• Analytics tools
• Pixels
• Tracking technologies

This helps us improve performance and marketing.

Information From Third Parties

We may receive information from service providers including:

• Shopify (website platform)
• Payment processors
• Booking software providers
• Email marketing providers
• SMS providers
• Advertising platforms (Meta, Google, TikTok)
• Analytics providers

How We Use Your Personal Information

We use your personal information to:

Provide Services

• Schedule and deliver cleaning services
• Process payments
• Communicate about bookings
• Provide customer support

Marketing and Communications

We may send:

• Service updates
• Promotions
• Offers
• Email newsletters
• SMS notifications

You may opt out at any time.

Improve Our Services

We use data to:

• Improve website performance
• Improve customer experience
• Analyze usage trends

Security and Fraud Prevention

We use information to:

• Detect fraud
• Protect our business
• Protect customers

Cookies and Tracking Technologies

We use cookies to:

• Operate the website
• Improve performance
• Analyze traffic
• Support marketing efforts

You may disable cookies through your browser settings.

Some features may not function properly without cookies.

For more information:
https://www.shopify.com/legal/cookies

How We Share Personal Information

We may share information with trusted service providers, including:

• Shopify
• Payment processors
• Booking software
• Email providers
• SMS providers
• Analytics providers
• Advertising platforms

We only share information necessary to provide services.

We do not sell your personal information.

Advertising and Marketing

We may use personal information to show relevant ads.

This may include:

• Meta Ads
• Google Ads
• TikTok Ads

These partners may use cookies or similar technologies.

User Generated Content

If you submit reviews, testimonials, or content, it may be publicly visible.

Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for their privacy practices.

Children's Privacy

Our services are not intended for individuals under 16.

We do not knowingly collect personal information from children.

Data Security

We take reasonable measures to protect your personal information.

However, no system is 100% secure.

Data Retention

We retain information as long as necessary to:

• Provide services
• Meet legal requirements
• Resolve disputes

Your Rights

Depending on your location, you may have the right to:

• Access your information
• Correct your information
• Delete your information
• Opt out of marketing

To exercise your rights, contact us below.

Contact Information

RESET Cleaning®
Dallas, Texas, United States

Email: concierge@resetcleaning.com
Website: https://resetcleaning.com